Support

Please first have a look at the Frequently Asked Questions before contacting us, since you probably will find your answer there.

If you can not find your answer in the FAQ, or if you want to report a bug, then please contact us on email address support@bermin.net. Please specify your phone model and version of MobyExplorer you are using.

Supported phones

MobyExplorer uses the Java package JSR-75 to manage the file system on the mobile phone. Support for JSR-75 is needed for MobyExplorer for FTP to work. Below you can find a list of phones which supports this package.

Please note that this list is not exhaustive. We try our best to keep this list up to date, but there are most likely more phones which support JSR-75. Please contact us on support@bermin.net to report phone models which are missing in the list.

Nokia
All Nokia Series 40 3rd edition, and most Series 40 2nd edition phones.
For example: 2626, 2610, 2865i, 3110, 3152, 3155, 3155i, 5140i, 5200, 5300, 6060, 6080, 6085, 6086, 6101, 6102, 6111, 6125, 6126, 6131, 6133, 6136, 6151, 6152, 6155i, 6155, 6165, 6230i, 6233, 6234, 6235i, 6235, 6265, 6265i, 6270, 6275, 6280, 6282, 6288, 6300, 6822, 7370, 7373, 7390, 8800

All Nokia Series 60 3rd and 2nd edition phones.
For example: N70, N71, N72, N73, N75, N76, N77, N80, N90, N91, N92, N93, N93i, N95, E50, E60, E61, E61i, E62, E65, E70, E90, 3250, 5500, 6110, 6290, 6630, 6680, 6681, 6682

Got a Nokia N95?
Please see our FAQ for important information on firmware updates on this phone

All Nokia Series 80 2nd edition phones.
For example: 9300, 9300i, 9500

Sony Ericsson
K200, K220, K310, K550, K600, K510, K530, K610, K630, K660, K750, K770, K790, K800, K810, K850, S500, T250, T650, W200, W300, W380, W550, W580, W600, W610, W660, W710, W800, W810, W830, W850, W880, W890, W900, W910, W950, W960, V600, V640, Z250, Z310, Z320, Z520, Z530, Z610, Z710, M600, P990 and P1i series.
Please note that MoybyExplorer does not currently include support for navigation using pointing devices (such as those included in UIQ based phones like W950, W960, M600, P990, P1). For such devices it is only possible to navigate using the standard keys.

Siemens / BenQ
S75, SFG75, SL75, SXG75

Motorola
A780, A845, E1000, E398, E790, E798

Phones without Thawte root certificate
MobyExplorer is signed using a Thawte certificate. This enables MobyExplorer to access the phone file system without any restrictions. Currently most Nokia and Sony Ericsson phones support this root certificate. If you have a Siemens or Motorola phone you need to download the unsigned version of MobyExplorer by going here.